FAQs

Yes. All wigs come preplucked, knots bleached and tinted. However, please note that for clients who prefer maximum plucking, you will be required to pluck the hairline some more as wigs come plucked minimal. This is to avoid any balding in the wig.

Additionally, please note that the closure colour (tone) chosen is a standard tone and might need extra toning or make up to achieve your preferred tone

The wigs are equipped with an adjustable band and combs to ensure it stays secure on your head. Please watch our IGTV videos and YouTube videos for assistance.

Standard. Shipping time is ideally 3-5 working days, however actual time is dependent on shipping company used.

We do not offer exchanges or refunds on items purchased with us. However, if you are unsatisfied with a new item received from us, please feel free to email us

No. none of the hair we sell is synthetic. All hairs that have not been coloured or bleached previously can be coloured and bleached.

Heat can also be applied without damaging hair. However, like hair on a scalp, high heat might reduce the life span of the wig.

They most certainly do! All wigs are sewn to be worn glueless. Glueless meaning no gel, no glue and no holding spray needed to secure the wig.

For Natural coloured wigs 1-3 working days. For coloured wigs, 3-7 working days.

Email us at [email protected] with your name and tracking number. All emails will be answered in 24hrs.

The life of your wig will depend on your use and care of it. If handled properly, it should last you 1-2 years or longer depending on your handling and use.

Raw hair will last you a life time.

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